Privacy Policy
How we collect, use and protect your information when you shop with us.
What We Collect
When you browse or shop with us, we may collect your name, contact details and delivery address, order history, and basic device and browsing data. Payment details are handled directly by our payment partners — we never see or store your card information.
How We Use It
Your information helps us process and deliver orders, keep you updated on their status, respond to support queries, and improve the site over time. We only send marketing messages if you've opted in, and we use data to help prevent fraud and stay compliant with applicable law.
Who We Share It With
We never sell or rent your personal information. It's shared only with the partners who help us operate — payment processors, delivery couriers, and our website and analytics providers — each bound to keep it secure.
Keeping Your Data Safe
We take reasonable technical and organisational steps to protect your data from misuse or unauthorised access, though no transmission over the internet can be guaranteed completely secure.
Cookies
Cookies help us run the site smoothly and understand how it's used. You're free to disable them in your browser, though parts of the experience may not work as intended.
Your Choices
You can ask to see or update your information, request that we delete it (subject to legal requirements), or opt out of marketing at any time — just reach out using the details below.
Other Sites
Links to other websites are provided for convenience; we aren't responsible for their privacy practices.
Updates to This Policy
We may revise this policy from time to time. Changes will appear on this page with an updated date.
Reach Us
Questions about this policy can go to support@shopwalkstalk.com, Monday to Saturday, 9:00am–7:00pm.