FAQs
About the Brand
What makes your sneakers different from regular sneakers?
Our sneakers are designed for occasions, not everyday errands. They combine the ease of sneakers with refined silhouettes, premium materials, and handcrafted details, so you can celebrate, move, and stay comfortable without switching shoes.
Are these suitable for weddings, parties, and festive occasions?
Yes. Our designs pair effortlessly with both Indian and Western occasion wear, from sarees and lehengas to dresses and co-ords. Think of them as a comfortable alternative to heels.
Is this a luxury brand?
We are a modern, accessible luxury brand focused on thoughtful design, craftsmanship, and comfort, without mass production.
Product & Comfort
Are your sneakers comfortable for long hours?
Absolutely. Each pair is designed with cushioned footbeds, supportive construction, and flexible soles, built for all-day wear.
Can I wear them all day?
Yes. They’re made for extended wear, whether you’re standing, walking, or dancing through long events.
Are they heavy due to embellishments?
No. Our embellishments are carefully balanced to keep the sneakers lightweight while maintaining elegance.
Will they suit Indian outfits?
Yes. Our colors, textures, and detailing are designed to complement Indian silhouettes while staying globally relevant.
Size & Fit
How do I choose the right size?
We follow standard sizing. If you’re between sizes or unsure, refer to the size guide on the product page or reach out to us before ordering.
Do you offer size exchanges?
Yes. Size exchanges are available within 7 days of delivery, subject to availability and eligibility.
Shipping & Delivery
Where do you ship?
We ship across India, with international shipping available for select countries.
How long does delivery take?
Ready styles: 3–7 working days
Handcrafted or limited styles: 7–10 working days
(Exact timelines are mentioned on each product page.)
Do you offer free shipping?
Complimentary shipping is available on prepaid orders above a certain value. Any applicable charges are shown at checkout.
Returns & Exchanges
Do you offer returns?
Due to the handcrafted and limited nature of our products, we do not offer returns unless the item is damaged or incorrect.
What if I receive a damaged or incorrect product?
Please notify us within 24 hours of delivery with clear unboxing photos or videos, and we’ll resolve it promptly.
Are made-to-order styles returnable?
No. Made-to-order and limited styles are not eligible for returns or exchanges unless there is a manufacturing defect.
Craft & Quality
Are your sneakers handcrafted?
Yes. Each pair is designed and crafted in India in small batches by skilled artisans.
Will there be variations in design?
Slight variations are natural in handcrafted products and add to the uniqueness of each pair.
Care & Maintenance
How should I care for my sneakers?
Store them in a cool, dry place, avoid water and harsh chemicals, and gently wipe them with a soft cloth after use. Detailed care instructions are included with every order.
Support
How can I contact you?
You can reach us at support@shopwalkstalk.com or via WhatsApp at +91-9871605167.
Can you help me choose the right style?
Absolutely. Whether it’s sizing, styling, or occasion-based suggestions, we’re here to help you find your perfect pair.