Shipping & Delivery Policy
At Walkstalkstudio, every pair of sneakers is thoughtfully designed and carefully crafted to support you from desk to celebration. Below are the details related to shipping and delivery.
ORDER PROCESSING TIME
All orders are processed within 2 to 4 working days after order confirmation.
Limited edition, handcrafted, or made-to-order styles may take 7 to 10 working days to process.
You will receive an order confirmation email once your order is placed and a tracking email once it is shipped.
SHIPPING TIMELINES
- Within India
- Metro cities: 3 to 5 working days
- Non-metro or remote locations: 5 to 7 working days
International Shipping
International orders typically take 7 to 14 working days depending on destination and customs clearance.
Delivery timelines may vary during festivals, sales, or due to unforeseen logistics delays.
SHIPPING CHARGES
Free shipping within India is available on all prepaid orders above INR 1500.
Orders below INR 1500 may incur a shipping fee, which will be shown at checkout.
International shipping charges are calculated at checkout based on destination and order value.
Any customs duties, taxes, or import charges for international orders must be paid by the customer.
ORDER TRACKING
Once your order is shipped, tracking details will be shared via email or SMS.
If you do not receive tracking information within the expected timeframe, please contact support@shopwalkstalk.com or WhatsApp +91-9871605167.
DELIVERY ATTEMPTS AND ADDRESS ACCURACY
Courier partners will attempt delivery up to two times.
Please ensure your shipping address, contact number, and pin code are accurate while placing the order.
Re-shipping charges may apply in case of incorrect address details or repeated failed delivery attempts.
PACKAGING AND SAFETY
All sneakers are packed in a branded box to ensure safe delivery.
If the package appears damaged or tampered with, do not accept the delivery.
If accepted, unboxing photos or videos must be shared with us within 24 hours of delivery.
SUSTAINABILITY
We strive to minimize waste and ship responsibly. Our packaging is designed to be durable, minimal, and reusable wherever possible.
CUSTOMER SUPPORT
For any queries related to shipping or delivery, please contact:
- Email: support@shopwalkstalk.com
- Customer support hours: Monday to Saturday, 9:00 AM to 7:00 PM
- WhatsApp: +91-9871605167
